Privacy Notice

Information this site collects and why

We collect certain data from visitors to help us understand how the site is used and to maintain its functionality. When you browse this site, we automatically receive information including your device type, operating system, browser type, the pages you view, the duration of your visit, and your approximate location based on IP address. We also collect any information you voluntarily provide when you contact us through our contact form, such as your name, email address, and message content. This data collection helps us analyse user behaviour, identify technical issues, improve the site’s content and layout, and respond to your inquiries if you submit them.

Cookies and similar tracking technologies are placed on your device to store preferences, remember settings, and measure site traffic. Analytics providers use this data to show us which sections are most visited, where visitors come from, and how long they stay on each page. We retain this information typically for up to 13 months, after which it is automatically deleted or anonymised. Form submissions are kept for as long as necessary to respond to your inquiry and comply with legal obligations.

How we share your information and keep it safe

We share analytics data with third-party service providers who help us measure and understand site usage. These providers operate under strict data protection agreements and use the information only for the purposes we specify. We do not sell or intentionally share your personal information with other organisations without your consent, except where required by law or to prevent harm.

We employ industry-standard security measures, including encryption of data in transit and restricted access to stored information. However, no internet transmission is completely secure, and we cannot guarantee absolute protection against unauthorised access. If you believe your data may have been compromised, contact us via our contact form on the site.

Your rights and what you can do

You have the right to request access to the personal information we hold about you, to correct inaccurate data, and in some cases to request deletion. You may also object to certain types of processing. To exercise any of these rights, use the contact form on this site. We will respond to legitimate requests within a reasonable timeframe, typically 30 days.

If you have concerns about how we handle your data, you may lodge a complaint with the relevant Australian privacy authority. Australian residents have protections under the Privacy Act and related privacy principles. For issues related to gambling or addiction support, the National Gambling Helpline provides free counselling at 1800 858 858.

When we review this notice

This Privacy Notice is reviewed periodically and updated when our data practices change or when legal requirements evolve. We recommend checking this page occasionally to stay informed about how we collect and use your information.